Originally Posted by
JJeffrey
I'm running into this issue big time for an award I need in a few weeks.
RDU-JFK-HEL on AA/AY is the desired itinerary, but not available.
JFK-HEL is available on it's own.
RDU-DCA-JFK-HEL is available.
RDU-JFK-MAD-HEL is available.
RDU-JFK-BCN-HEL is available.
But no RDU-JFK-HEL
makes no sense. Going to try putting one on hold and massaging it into what I need.
Just a progress update for this nonsense. AA still hasn't made RDU-JFK-HEL available, but has all sorts of other routings open that utilize the same flights I need in one combination or the other.
I put ORD-RDU-JFK-HEL on hold, since I figured it would be easier to just drop the first segment. Called AA, and the first AAgent was able to drop the ORD-RDU, although it did take a bit longer and noticeably more typing. You could she was initially stumped, although was able to work through it in 3 or 4 mins.