FlyerTalk Forums - View Single Post - Dec 30 Not Counting Towards 2017 Status
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Old Jan 9, 2018, 3:11 pm
  #8  
azepine00
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: LAX
Posts: 10,912
The rules are pretty clear and the very same number of nights gets credited. This was very extensively discussed last year I dont know why thete is bitterness over this subject.

That being said if you got erroneous info from customer service you should push for resolution that would honor that statement - perhaps they can look up transcripts/tapes of your call.

I had the same situation last year, i had the (incorrect) info in writing from gold passport and they honored it. Plus i now know very well how counting works in new system.
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