Skywards, you are of course absolutely correct,
What would you like us to do? You seem to be quite invested in one side of the debate.
Im consistently seeing a continued erosion in service levels in both J and F whilst paying more for the priviledge, I am therefore wondering what on earth EK are playing at regarding their loyal longstanding customers.
The rant as someone put it goes someway to explaining where or how the rot has set in, fortunately for me I am lucky enough to have a choice of carrier to most of my destinations and if EK treat their staff this way to save a buck and control then its a simple process of travelling with someone else.
So yes I am most certainly invested in one side of the debate, much in the same way as I invest in ethical and verified brands and products.