First encounter with the new system today. Did everything as normal ($500 MO)......but nothing happened. CSR started pressing buttons, but that killed the whole transaction. It appears she tried to revert to the old way of doing things, perhaps she needed to wait longer for the MO printer to respond?
Was resolved by manager voiding transaction and then creating a new MO using the 'cash' refund.
No mention of 'Gift Certificate' language on the MO, perhaps because it was paid for in cash as far as the system is concerned?
Did not have to sign anything, but there were numerous slips of paper spit out and she was more concerned with keeping them as a record of what happened. I imagine I was supposed to sign one of them, but did not care as I had my MO and a receipt.