FlyerTalk Forums - View Single Post - Understanding why service standards are lower
Old Jan 9, 2018 | 4:29 am
  #1  
Monarch man
 
Join Date: Jun 2015
Programs: Kris world, Skywards, QF, CX
Posts: 34
Understanding why service standards are lower

It’s a
It’s an interesting and slightly disturbing read, but goes a long way in my view as to why service is regressing.

http://www.paddleyourownkanoo.com/20...r-lower-heres/


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