Dec 30 Not Counting Towards 2017 Status
My 60th night for this year was Dec 30th. This was the first night of a 5 night stay.
From reading posts on flyertalk I knew there can be problems around the new Year so I called the Glob line and talked to a representative and asked him if I needed to check out on Dec 31 to get that night to count for 2017. He assured me I did not and that if that night posted to 2017 to call when I got back and they could fix it. It posted to 2018. I called the Glob line and ended up talking to supervisors and all said the terms and conditions state stays are based on checkout date and there is zero flexibility. Has anyone had similar problems? Any suggestions as who else to contact?