Originally Posted by
morkovka
Even if no business class option route was offered? I am not clear on this voluntary downgrade, given that we were not provided another option. How is it voluntary?
It's voluntary because you didn't have to take the next flight. You could've gone to the agent and said "I want to sit in business" with the agent responding "well the next flight with open business seats is tomorrow (or +12 hours or +3 days, whenever)". And re-booked you for that one.