Originally Posted by
mcRib
curious to know if cashier has to do an extra step when paying the fee in cash? like an extra key punch or something? i'm more comfortable asking for $498/$998 amounts. but if it's all the same to them, then i guess i'll start asking for even $500/$1000 and pay the fee in cash.
They do have to make extra keying in their screen. Just to start, they have to do $500 debit (not $500 cash, which is a common mistake they sometimes make and they usually abort the transaction with authorization from Manager) keyed twice for my MO of $1,000 with split on two $500 VGCs. Then, the remaining balance has to be keyed in as cash ($0.68 or $0.70 cents in the case of my 3 go to Wallys). The CSRs at my Wallys have been working there for more than one year, so they know all the tricks, but if you go to a Wally that has huge turnover with employees, then it might complicate things. Other amazing thing is the CSRs at my Wally know how to reload a MO machine that VOIDed the last MO due to needing more paper MOs without loosing the transaction that already drained the VGCs
