Originally Posted by cruisingmickey

Wondering if anyone is having the same issues as me. I'm trying to book JAL JFK to Tokyo and back (doesn't really matter which class - trying coach, j and f). I keep seeing availability but when I try to book it online (booking as two ways), I get the error below.

"The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request. -1620"

I notice the flight disappears after I try to book and get the error message. The space comes back after a little bit, but then I get the error again. I am not including the insurance so that's not selected. I read someone removed that option and they were able to book it. I called Alaska and they were able to see the space, but can't book after trying. Phantom space? Or the systems aren't syncing? Something else? Very frustrating...