Originally Posted by
yosandr
you are 100% correct.
I have already taken this up with AA and tje repsonse i got so far was pretty lame. First they asked me send them screenshots showing the notifications that i received, so i sent them those right away. Then, this morning i received this from them-
Dear (my name):
Thank you for providing the requested screenshots.
. . .
We make every effort to advise our customers of any schedule changes prior to their arrival at the airport via Flight Status Notification, telephoning you, or sending a message to your travel agent. However, it is recommended that you meet airport check-in requirements for the originally scheduled departure time. While a flight may be delayed, our goal is to ultimately depart on time or as close to the scheduled departure time as possible. Accordingly, a revised departure time is only an estimation and changing operational conditions may result in our ability to depart sooner than first estimated.
. . .
Huh, seems like I've read that once or twice or ... in the last 170+ posts in this thread. Sorry but that really is the answer in order to protect yourself from missing the flight.
UPDATE: The actual disclaimer language on the AA text messages on departure time changes is "Check airport monitors for updates".