Originally Posted by
Andriyko
Nothing has been chopped. Juice is not poured in advance because most of it goes to waste. It can be requiested, as has already been pointed out. That the OP's request was not honoured is a different matter.
but people have to know it can be requested!
if the crew said something like ‘I can get you an OJ if you’d prefer’ that would be a different matter.