FlyerTalk Forums - View Single Post - Would you seek compensation for no WiFi or IFE?
Old Jan 6, 2018 | 6:38 pm
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aviators99
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Join Date: Mar 2006
Location: Miami, FL, USA
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Originally Posted by diburning
The JetBlue Customer Bill of Rights says that you are entitled to receive a $15 voucher if your IFE does not work.
That is correct, and it doesn't matter how long the flight is. If it is plane-wide and the crew writes it up, you will get it automatically (if you have a TrueBlue #)
IME, the easiest way to do it is to DM JetBlue on Twitter.
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