FlyerTalk Forums - View Single Post - Lied to twice, possibly missed out on upgrade, any recourse?
Old Jan 6, 2018, 9:49 am
  #4  
Tracer_SEA
 
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
How did you do the Same Day Change? Via phone or in the app?

That seems like the key -- if you had been able to successfully check in right after the SDC you probably wouldn't have had the ensuing drama.
Tracer_SEA is offline