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Lied to twice, possibly missed out on upgrade, any recourse?
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Jan 6, 2018, 9:49 am
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Tracer_SEA
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
How did you do the Same Day Change? Via phone or in the app?
That seems like the key -- if you had been able to successfully check in right after the SDC you probably wouldn't have had the ensuing drama.
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Tracer_SEA
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