Originally Posted by
nutwpinut
What about #3 , closing the door before T-10? That is a failure on AA if that happened.
I wouldn't be surprised if it did close early with so many passengers not making it they were probably done quickly and after waiting for 5-10 minutes and nobody there I could see them closing the door at T-15. I've made it to flights after a late inbound connection with the doors fully closed at T-15, so they closed at T-20 saying, "oh we didn't think you would make it." The doors should never close before T-10 if there are outstanding passengers.
How does that contradicts with going a little earlier? I've also made it at CLT last minute and they closed the door at T-5 (I was at college back then so no status), but I was taking my chance and can't blame the traffic at CLT. There's little merits arguing I've made it/not made it to flights that closed at T-0/-5/-20, as they could work on your favor or against.
They could do a better job in waiting for a group of late comers at T-0 but what if there are 20 pax on the plane waiting to catch a tight connection and they close at T-0 and lose their position in line for takeoff?