FlyerTalk Forums - View Single Post - GUIDE: EC261 / EC 261/2004 “EU” complaints, compensation and TAP
Old Jan 4, 2018 | 7:48 pm
  #10  
ft101
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TAP have signed up to an Alternative Dispute Resolution body called AviationADR, and they should have told you this when they rejected your claim. You may want to try them before court action.

https://www.aviationadr.org.uk/how-t...ne-complaints/
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