FlyerTalk Forums - View Single Post - Starpoints transfers between family accounts question
Old Jan 4, 2018 | 8:57 am
  #12  
Cledaybuck
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Originally Posted by rbw5t
Do we know how long transfers typically take in practice? Are we supposed to get any confirmation of a pending transfer, or is there supposed to be any indication of a pending transfer on either of the accounts? We tried to transfer points from my wife's account to mine (no issues with address or anything else funny -- been married and both at the same address forever). We requested the transfer on 1/1, so it's only been three days, and they say it can take up to 5, but I've read it's usually faster. Neither of us got any email confirmation of a requested transfer, and there is nothing on her account indicating that her points are gone or subject to a pending transfer out. I'm trying to decide if maybe the request just didn't go through, and I should start again, or if I should just give it a few more days. Thanks for any insight!
Mine only took a day. That said, I would wait unless you really need it right away. Starting again just seems like it is asking for trouble. I would call before starting again if you don't see it by sometime next week.
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