FlyerTalk Forums - View Single Post - How To Retrieve Lost Item at IST Turkish Airlines Domestic Terminal After Leaving Tur
Old Jan 3, 2018 | 5:36 pm
  #3  
nola1
15 Years on Site
 
Join Date: Sep 2008
Location: New Orleans
Posts: 27
Thank you for the reply. I do not know how US, Canadian, other European or Asian airlines, etc,, handle such matters. I suspect part of my predicament has to do with cultural differences. I assume the cleaning staff found the item and sent through the "system". At least they were honest - but no way for me to reward the finder with a tip. It makes absolutely no sense to move the item to a different and inaccessible terminal. Just bad management or a hidden desire to keep the lost items for profit. TAV, the airport management company, but not TK might have its own lost and found at the International Terminal. However, I do not know on which side of security and passport control it might be located. Why no shipping service can pick up a small item, nor refer me to a courier to do this suggests far greater issues. I suspect this relates to security matters, but still crazy. I am currently seeking assistance from friends of friends. After numerous phone calls over multiple days, I have pretty much given up otherwise. To their credit, most Turks answer the phone after a few rings and do try to speak at least some English. However, many simply could not understand what I was trying to do.
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