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Thread: 2018 Thank You Gift?
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Old Jan 2, 2018 | 11:21 pm
  #56  
rustykettel
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Originally Posted by flytoeat
I'm pretty sure AAG is experimenting with unexpected, even random awards. The science of operant conditioning shows loyalty programs can be more effective utilizing random rewards than only predictable ones.
Maybe AS hired UA's Surprise & Delight honcho.
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