Originally Posted by
corporate-wage-slave
Have you tried changing and reversing the change as per Point 2 above? You could also try the App version, or alternatively on the Manage My Booking tab on the top of BA.com, try direct entry of the PNR and surname rather than the link from the BAEC pages.
Thanks CWS--I've tried different platforms (iPad, computer) and both via BAEC pages and plain old OLCI from the home page but to no avail. I didn't try changing details, so I'll give that a shot and see if it helps.