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Thread: New Chase policy (Oct 2016): No Annual Fee refund >30 days after AF billed.
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Old Jan 1, 2018, 6:53 am
  #39  
pallhedge
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by nomorecoach
I tried downgrading today, and the rep told me that I wouldn't receive a pro-rated refund. She said that it would have been done within 30 days of the annual fee posting. It's been about four months. Has there been a recent change in policy? HUCA?

EDIT: NVM. I called again and the rep said I would receive a pro-rated refund. (I don't know why these Chase reps are not all on the same page.)
Chase phone reps routinely spew inaccuracies, as you have just found out. You should see your refund within a couple weeks, probably sooner.
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