Stay was during the Christmas till New Year Period
InterContinental - ANA Tokyo
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked Queen Bed Classic Nonsmoking and received King Bed Premier Nonsmoking
How are the rooms?
Around 28sqm on high floor with views of the Tokyo Tower. Room is ok furnished with Thann Spa toiletries. House-keeping is a hit and miss for the 7 night stays. On certain days, we get excellent house-keeping services where they will even fold our night wear and place it nicely on the sofa. On other days, the glasses which we have used to drink were left unwashed.
How is the exec. lounge?
Lounge is still good with nice staff. Compared to the last visit about 6 months ago, I will prefer the previous staff members who were very warm and caring. The lounge managers (or supervisors) are still the same and great. Food wise, the selection during breakfast seems pretty limited now to some dim sums, sushi, bread and fruits. You can order eggs, pancakes, french toast from the menu. If you have club lounge access, you can have breakfast at the cafe restaurant in Level 2 which offer more extensive selections.
For evening cocktails, they have nice selections of alcohols and warm food from kitchen (either Asian set or Western set, which changes daily) or just sushi and salad from the counter.
On clear days, the lounge offered good view of the Mount Fuji.
There are 2 computer terminals, of which I used one to book a bus trip and found the internet speed to be very lagging.
Did you receive a welcome gift?
As per previous trip, received a Daruma doll.
How was the minibar?
Based on memory, the minbar selection seems be lesser than before. There is a bottle of red wine, few small bottles of liquor, drinking water, coke and the Japanese green tea bottled water.
What was good and what was bad?
Good- Arrived at 8am and while the room was not available, they offered a single bedroom to rest. While it is small for 2 pax, it is good for one to rest a little and take a shower
- Club lounge is still good despite the cutback in food selection for breakfast
- With club lounge access, can choose to have breakfast at the cafe restaurant which offers more extensive breakfast selection
- 2-minute walk to the nearest subway exit, which is useful in event of bad weather (though it will be at least 360m walk undergound to the nearest train line)
- Staff service is good
- The quality and selections of restaurants in the hotel are very good too.
Bad - Nothing significant, though the house-keeping service will be better if it is more consistent (or attentive)
- Breakfast selection at the lounge is limited (not too sure if this is due to the Christmas period)
Value for $ or Priority Club Points?
Good. Paid on average Y29,000 a night (due to fluctuations on peak seasons during Christmas and New Year eve).
Would you return?
Absolutely