Originally Posted by
cowism
The new GM was very kind and was open for feedback. I shared my honest opinion about it's potential and areas to work on. I sincerely hope they improve. Would love to head back, with the condition they improve. I don't think many guests were considerate to the facilities and staff, based on my observations. Do give them a smile and say a thank you with their current limitations.
... From past experience many guests were Singaporeans (especially over entitled ones)... - don't bash me now.. I'm from Singapore too
But bit too many of those "I pay you money so I expect gold.." types.