Originally Posted by
cowism
Currently staying here very sad for the staff here. Truly trying their best but cannot cope up for various reasons which im not certain. Reasonable hardware but ruined by poor housekeeping and maintenance. Premier lounge overrun by unruly families all day long.
Malacca has been totally overrun by tourists. Add to that the small lounge, and the fact that it is a long weekend, I don't think many properties can cope.
This is one property where I would encourage a "second child onwards pays for lounge access" policy.