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Old Dec 29, 2017 | 6:11 pm
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chgoeditor
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How long for stays to be credited?

How long does it typically take to receive credit for a stay? Mr. CE routinely stays at the Toronto Marriott on Bloor and finds that he often needs to bug them in person or call to get his stays credited. His rewards number is in his reservations and he receives all of the status benefits to which he is entitled, so it's not as if the property doesn't know he's a member. (While the Toronto property is where he stays most often, he says it's an issue at most Marriotts.)

His most recent stay ended 12/22 and still no credit a week later. Should he be more patient?
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