After 10 years with ATTWS I recently switched to T-Mobile. AT&T used to be the gold standard five years ago. Today, they've sunk to the bottom of the heap. Particularly their customer service has become horrible. I finally switched after realizing that hating them was becoming an obsession. I recently got my first month's bill with T-Mobile. It was ~ $900. I could not be happier to fork that over to T-Mobile. I think there service is a good value and their customer service is outstanding.