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Thread: does status mean anything any more?
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Old Dec 29, 2017, 4:51 pm
  #50  
Crampedin13A
 
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,993
Originally Posted by OverTheHorizon
After a run of being totally ignored (i.e. the airline got me where I needed to go, safely and on time ), yesterday I had a lovely understated greeting on my HEL-LHR then a cringe-making grovelly performance on the following LHR-JFK... so I think I would agree that it is all down to the individual member of staff and how they feel on the day !
Having had the second example a number of times I‘d rather have no greeting or preferably the understated option
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