Originally Posted by
zrs70
I just called UA to change a future ticket to include an ANA flight. The agent checked with rates, and then told me, “As you used a travel voucher to purchase this, we can’t change it to anything other than UA metal.”
I HUCA’ed, and got same result twice more.
Has anyway else run into this?
uodate. I may have been victim to a rogue note in my record. Spoke to another agent today who said she saw I was informed this could not be done ... but that the agent who put the note there was incorrect.