Originally Posted by Mikey

When I tried to get my account balance, I got the message "Your account has been deactivated". Anyone else ever get this message? What should I do?

Originally Posted by steve100

I just got off the phone with MyPoints because my account has been listed as "disabled".

Apparently, something happened this weekend to a number of accounts and has caused this problem. I was trying to redeem some MyPoints points for a reward and have run into all sorts of problems.

They said that this 'glitch' should be fixed in the next few days. I asked them to post something on the main home page of MyPoints explaining this problem because it appears to affect lots of people..

Stay tuned...