Originally Posted by
Can I help you
I’m still not sure you would have heard what was said as we speak to the person on the steps as we open the door so they would have their back to you, I can see that 6 wheelchairs were requested in our system for the 481?
the 491 you mean. So of the 6 wheelchairs - zero showed up. Ultimately this may be the fault of the operator - same as the fact that the dire food may also have been the fault of the operator. However, my arrangements were all though BA. Therefore BA is responsible in my view.