FlyerTalk Forums - View Single Post - LHR wheelchair assistance shambles (again)
Old Dec 28, 2017, 10:08 am
  #20  
irmster
 
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
Originally Posted by Can I help you

That’s unusual as our SOP is to tell the person meeting the flight if there are any customers requiring assistance if not we say no specials, did you hear either of these two?

No - and I was really right there by the door. There was a lady who was in a worse state than my mother.
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