FlyerTalk Forums - View Single Post - LHR wheelchair assistance shambles (again)
Old Dec 28, 2017 | 9:17 am
  #7  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,867
Originally Posted by richardwft
Is there a principal-agent relationship?
No, under European law the provision of assistance at all airports must be provided by the airport, not the airline.
corporate-wage-slave is offline