Originally Posted by
klau010
Is there a huge difference between gold and diamond member? Can some dm member here share about your experiences? Thanks!
I am currently gold and had about 8xx club points, my calendar year end at march 2018, is it worth for me the run 400 club points more to reach the diamond status?
If you are primarily a Y or Y+ flyer, than GO is good for you. If you are already a C flyer, then only DM is good for you, GO's benefits come with the C ticket already.
As for DM vs. GO, here's the run-down.
1) F-check-in - so much faster, very good service, and they are more generous to overlook little issues like over-weight baggage, etc.
2) F-call-center/MPO - again much faster, very good service, and again they are more generous to go above-and-beyond to grant you what you ask for.
3) On-board service - some crew will give DM very good service, and actively offer food from class above (but don't expect this, the point is *some* crew)
4) Problem resolution - DM will get the full service. Case in point: if I complain about luggage issues I always get a good amount of cash (my stays are generally short). As GO they keep making excuses and low-ball cash compensation.
I'm sure others can think of more. But these are the ones that stands out for me.