FlyerTalk Forums - View Single Post - AY / Finnair “ineligible” flights for AAdvantage mileage accrual glitch
Old Dec 27, 2017 | 11:04 am
  #14  
Cityflyer10
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5 Years on Site
 
Join Date: May 2016
Posts: 417
Originally Posted by 869
Not speaking for OP but I think you need to call and ask for Advantage Customer Service. I've had them quickly sort out issues with paid J upgraded to F on CX before in a matter of minutes. Just explain the urgency and insist the matter be handled over the phone as your qualification depends on it. May want to ask for a supervisor up front but Adv CS can manually post flights.
Speaking from experience, it really is a YMMV situation based on the agent you get. I had an issue due to a CX Y->J issue was that took a FedEx’d letter to fix because multiple agents and sups swore they could do nothing

The best bet it to simply keep trying as several No’s doesn’t mean you aren’t right.
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