Has anyone else been accused of trying to cheat the system when booking a reduced mileage award? I have an Aviator Red and Citi AAdvantage Platinum. I use a different card (like I've done dozens of times) for the taxes/fees for the built-in travel insurance. I called the EXP desk to apply the discount to a trip to RIC on hold. At the end of the call, the rep says, "So do you actually have the card that qualifies for this?"

What the heck? Don't they a) have that information on their screen and b) want to do a bit of research before accusing someone, especially a frequent flyer, of fraud?