Originally Posted by
Two Bee
Yea!!! We don't need no stinkin' facts, nor do we need UA to come clean and clarify "Exactly-100%" what occurred.
The ONLY time the real facts come out is when they are backed against the wall, and public relations (i.e. $$$) gets out of hand, which is happening right now in nearly every news agency, around the world.
How bout this scenario --- "We at UAL have investigated this unfortunate incident thoroughly, and it appears that Ms. Simon inadvertently cancelled her res during a MX delay, and due to the traumatic effect on Ms. Simon we have reached an amicable agreement with her. We are taking steps to correct the ability to mistakenly self-cancel one's reservation, by accident. We have learned by this incident and our apologies for any embarrassments go out to Ms. Simon as well as Congresswoman Lee."
Agreed. This is the most likely scenario: she accidentally canceled her reservation, partly because the app is poorly designed. This left UA in a situation with no good options.
In her facebook post, she mentions that she was seated next to another Texas congressman when she got to her assigned E+ seat. This congressman was the one who put the idea that Jackson-Lee did it to her intentionally into her head. The odds are that this Congressman was a Republican (Texas has 21 Republican congressmen and 9 Democratic congressmen).
Her facebook is wide open, btw...Anyone can look at every post she has ever made. Doesn't sound like she's terribly tech-savvy to me.