When I installed the app, I entered my details as Mr Saltire 74 (first name, last name). Once I had a booking, entered the PNR and last name and got the result back that no booking exists. Checked on the website and entered all details for my booking and no problems. On further inspection of the app, it had reversed my name so that I am Mr 74 Saltire.
Got it to say, this isn’t the first time where I have found that CX IT reverses names.
S