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Old Dec 24, 2017 | 5:02 pm
  #36  
seat38a
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Join Date: Jan 2014
Location: Denver, Colorado
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United Airlines UA 592 ORD-LAX First Class

After getting off UA 3400, we headed directly over to the United Club near gate B6. My boarding pass was scanned first and the agent asked me if I had any guests. I told her that I was traveling with my parents and then she said that she needed their boarding passes as well. At first, I was like ... then I realized that she was probably checking us in under my United Club membership instead of under international premium cabin access. Since it really did not matter, I thanked the agent and went up the escalator to the main club. The last time we were at this club was in 2015 and since then it has been renovated and now includes hot food. During our visit, creamy chicken pasta was on offer.

We found ourselves seating before heading over to the buffet to make ourselves a plate for lunch. The pasta was way overcooked but my parents seemed to like it. While I do like the bread on offer in United Clubs, the rolls can really use a little heating up. Two heaters for soups were at the buffet, but only one was on offer. The rest of the salad bar and items were the same as any other United Club and really not worth mentioning.


After lounging around the club and enjoying couple of glasses of wine, we gathered up our stuff and headed to our gate when the United App notified me that our aircraft had landed. Unlike last week when we were running through the underground connector between B and C concourse to catch our flight, today we strolled through since we had plenty of time. When we arrived at gate C9, our Boeing 757 300 from SFO was already at the gate and offloading passengers and luggage. Once the gate lice started to gather and got in line, I figured it was time for us to do the same.



Boarding started a little bit behind schedule but once it began, everything moved smoothly vs the almost 10-15 min wait in the jet bridge at LAX a week ago. We turned left once inside the aircraft and sat down at our seats at row 1. These seats made the same creaking noises as the one on UA 660 a week ago. My mom went with water and I ordered a vodka and cranberry for my pre departure beverage. While we were enjoying our drinks and waiting to depart, the aircraft door at the front galley opened and catering came aboard to load the first class galley. Once the galley was catered, one of the 2 FA's that would be working in first class began prepping for service later in the air. Too my untrained eyes, all I saw was a lot of opening and closing of carts and storage bins and things being moved from one to the other. There must have been some logic to all the commotion which I'm guessing only FA's know.

Once boarding was completed, the manual safety demonstration was performed before the cabin was prepared for departure. We pushed back from gate C9 ahead of schedule and after the engines started, we taxied to the runway and departed without any delay. I think I've said this before but I'm surprised how much I've lucked out connecting through ORD. For an airport which has TWO out of the US 3 operating a hub out of, departure has always been smooth for my flights without any delay or being stuck in a long line for takeoff.



As soon as the chime went off in the cabin, Tony the Purser on UA 592, began his announcements. Shortly afterwards, the second FA came to the first class galley and began preparations for todays meal service in first class. Tony came through the cabin taking drink and dinner order. My parents and were the first to order and the option available today was the pasta or the cheeseburger. Since I've been drinking since the Maple Leaf Lounge, I decided to go with ginger ale to drink with my cheeseburger. My dad also ordered the cheeseburger and my mom went with the pasta dish. The second FA came through the cabin with hot towels and followed up shortly afterwards and collected them. Warmed nuts were delivered next along with the drinks that we ordered with our meals.




Shortly after the drink and warmed nuts arrived, meal trays with our choice for dinner were hand delivered two at a time by the FA working in the galley. My tray contained the cheeseburger, a separate plate with the condiments, toppings and the cheese a spinach salad with cherry tomatoes and mozzarella balls. Dessert was a slice of berry cheesecake. By the time the first few rows were finished with their dinner, the two FA's were still serving meals and drinks to the back rows of first class. Once Tony was done with the drink orders, he came through the cabin with the red and white wine and offered them to anyone who wanted it. I took a little bit of white wine to end the meal.

Once our meal trays were cleared, there was really nothing more to do since the inflight BYOD and WiFi were having issues on this flight. I even tried to get some sleep but just like on UA 660, the seat was way too uncomfortable for sleeping. All I could do was browse through the inflight magazine for entertainment since I was counting on the BYOD movies for this flight and didn't download anything before the flight.


Before arriving into LAX, I ordered a club soda from Tony. Others in the first class cabin seemed to have the same idea and Tony was all of a sudden busy serving drinks again in first class. We landed in LAX ahead of schedule and taxied to terminal 7 and pulled right into our gate. I've read about the dreaded "waiting for a gate" at terminal 7 but so far I've been fortunate enough to have avoided it.

At that ladies and gentleman concludes this trip report. I'm actually heading out tomorrow, Christmas Day to Vancouver and returning at the end of the week on Amtrak's Coast Starlight. I hope everyone has a Merry Christmas and a Happy New Year.

More pictures from United Airlines flight UA 592
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