Originally Posted by
RolfD
you chose the flight connections so don't blame the airline. it was your responsibility to account for delays (you should always schedule a time frame of 3 hours minimum for an international connection )
This is just wrong, there is no reason to schedule a time of 3 hours for a connection when the MCT is often less than 1 hour, and your actual time gate to gate might be 15 minutes...
A passenger usually expects that if an airline sells them a ticket with a "short" connection time, it will be possible for them to catch their flight, why would they then choose to take a longer connection unless they have done extensive research into the process and queue length at their connecting airport?
It is arguably not the airlines fault, but it is for sure not the fault of the PAX either.