FlyerTalk Forums - View Single Post - Lied to by Delta agent during voluntary bump - 12hr layover instead of 2hr
Old Dec 22, 2017 | 5:31 pm
  #45  
flyerCO
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Agent is supposed to hold space for passenger who is offering to volunteer. This way if passenger is needed, they get what is offered. Sounds like agent never even did that simple step.
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