Originally Posted by
karachi
AC 857 on Dec 21 . Seat 10A deflated mid flight. FA reset seat via button underneath the seat and it worked. seat deflated again about 30 minutes before landing. the SD offered to move me as there were lots of empty seats but at that point i just sat on the pillow till landing. The SD, Genevieve, BTW was awesome. She did promise to log this, and also fill out an onboard comp form on my behalf. Both FA and SD seem very familiar with the issue, which tells you its not a rare occurrence.
So they do still fill out the on-board comp cards.