FlyerTalk Forums - View Single Post - FAQ : Why can't I check in online? OLCI and boarding pass difficulties
Old Dec 21, 2017 | 3:04 pm
  #7  
Geordie405
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Join Date: Sep 2010
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Point 2 - I have often found when checking in on the app that the mobile check-in page will state that API / Passport Data needs to be checked, but when you do this you're told that it's all provided and is correct. The system gets into a loop at this stage. The solution is to click on the button to edit the data and then click on save - at which point you will be allowed to check in.
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