FlyerTalk Forums - View Single Post - Lied to by Delta agent during voluntary bump - 12hr layover instead of 2hr
Old Dec 21, 2017 | 2:40 pm
  #39  
spamkiller
10 Years on Site
 
Join Date: Apr 2012
Location: California
Programs: DeltaGold/MM, Marriott Platinum
Posts: 493
Originally Posted by ijgordon
Of course, the GA clearly messed up. But you obviously recognize that your mistake was in not identifying the GA's error initially. Hence my original comment said you should accept "some responsibility" the operative word being "some." There are posters on here who seem to think passengers have no personal responsibility. I'm the first to slam an airline when they screw up (and getting called out on other threads for that, while possibly being labeled a DL apologist here, so go figure ), but this one works both ways.
Shame you didn't get an opportunity to head into Paris; I had an unexpected 24 hour layover due to a misconnect on AF earlier this year, and it was great to be able to go into town, see a good friend for brunch, and do some shopping. Definitely turned that lemon into citron pressé
As the OP stated, and my own personal experience, the flight is already closed before your vouchers and new itinerary are dealt with. The first priority of the GA is to get the current flight pushed back. I would have asked for an upgrade to Delta One as part of the compensation. On the next day, when I discovered the non-comfort+, I would have requested that it be corrected or have me placed in Delta 1. Usually, there is a problem proving it.

Whenever I had been bumped, I never had a problem with getting what I was promised.
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