FlyerTalk Forums - View Single Post - How exactly does CX Waitlist work for awards?
Old Dec 21, 2017 | 10:48 am
  #591  
Gongzuokuang
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Originally Posted by cxfan1960
I just had a somewhat interesting experience. I had been on a waitlist for 9 January CX872 HKG-SFO since early November. Seats were wide open back then but I was waitlisted. Eventually it was sold out. However, I got a message from CX yesterday that my upgrade was cleared. EF showed F2 A0 J0 C0 D0 I0 W0 R0 E0 Y0 ... all 0s except F2. Somehow CX found a seat for me. I wonder if the flight was so oversold with Y and PEY vacationers that they decided to clear upgrades. If they cannot get $$$, they can at least burn some of their AM liabilities. Any opinions?
I'm surprised they opened it up too. I would've thought the flight was filled with Las Vegas bound CES attendees, with more looking to book. A lot of my Chinese colleagues were looking to travel on the 8th or 9th. All looking for deals, of course, and have still not pulled the trigger. :-)

Anyway, I'm curious what TIME you received your message from CX informing you of your upgrade? Urban legend says they don't process waitlist in real-time; I've read various speculation on FT that they do it as a batch run. They may open redemptions/upgrades at say 6AM Hong Kong time, and then process the redemption / upgrade batch at say 1:00PM Hong Kong time. Trying to identify the time they do that batch run would be valuable information. Logically they would notify you after completing the batch.

I've thought of posting an individual thread asking about this, but it's probably better left in this thread.
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