FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Dec 21, 2017 | 9:53 am
  #2263  
ORDPSC
 
Join Date: Feb 2017
Programs: AS MVP HHonors Gold DL MS
Posts: 48
trying to book a new flight

I get an UHOH that fare is no longer available for every flight I try to book to Bergan, Norway for May.....I've tried different dates, different flights, different cities......very frustrating. And wait there is more....after being on hold for 45 minutes as the Delta agent tried to book the flights I have tried to book for 3 days. She came on to tell me that she was transferring me to Delta.com and they would honor the prices. After 15 minutes on hold there the Delta.com agent tried to book my flights and then she came back to tell me that it was KLM's fault since they had canceled the flight so I couldn't book it. When I told her I had been trying for 3 days and had tried many different routes - you mean to tell me they cancelled all their flights .... WELL they changed the fares and the Delta system hadn't updated yet ... for the past THREE days. So I hung up and went back to work. Then I thought I would try a new destination NOT using any KLM connections.... how about BOS- MRS with Air France as the code share..... WHAT another UHOH message your flight price has changed. I'm calling b*&lsh*t on the excuse I received from Delta.com about KLM. Such a waste of my time over the past three days. I'm at a loss at how to proceed

Last edited by ORDPSC; Dec 21, 2017 at 2:41 pm Reason: more to add
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