FlyerTalk Forums - View Single Post - Lied to by Delta agent during voluntary bump - 12hr layover instead of 2hr
Thread: Lied to by Delta agent during voluntary bump - 12hr layover instead of 2hr
View Single Post
Old Dec 21, 2017 | 9:19 am
  #33  
Zorak
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Community Builder
Active Streak: 30 Days
All eyes on you!
10 Years on Site
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,512
Originally Posted by spamkiller
And why should he? He was promised X, he should not be required to double check to see if he was being lied to.
While I agree with you in spirit, the fact is that agents are human and make mistakes, and some may even be malicious and lie to you (hopefully only very rarely)

"required" and "prudence suggests" are two different things.

It's certainly not OP's fault if the agent lied, and OP cannot be blamed for that.

Still, "trust but verify".
Zorak is offline  
Reply