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Old Jun 15, 2004 | 9:18 am
  #23  
Bruiser
 
Join Date: Mar 2004
Location: Caribbean
Programs: AA Executive Platinum, US Air Silver Preferred, BA ExecSilver
Posts: 758
Another note about the RC, when we left I filled out one of their critique cards and of course, gave the hotel good reviews. When we arrived home I got a note from the manager thanking me for filling out the card and thanking me for our visit; hoping we would come back again. That is the first time I have had that happen, so I think it goes to show that they are trying harder.

I think I also may have mentioned earlier - we had a hotel car from the airport and since we arrived first thing in the AM our driver must have called the hotel to say we were on our way, because when we got to our room there was a nice Continental breakfast waiting - a nice touch I thought!
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