Originally Posted by
CarmenOM
This must be enormously frustrating. However, bending the rules on these threshholds is a slippery slope.If DL makes an exception for you, what about the person who needs just $5, or $10, or $15? Where should the second line be drawn? What about someone who has flown enough miles to meet the requirement for DM but has spent *only* $14,975?
Perhaps this will be an opportunity to try Norwegian Air!
It's not just that OP is short by a small amount, but that (per OP) multiple agents assured that the trip would generate the required MQD. I'm not saying what Delta should or shouldn't do, but I find it completely understandable for someone new to the frequent flyer game to be pretty upset with Delta.