Great result CXfan ... enjoy the upgrade.

I've been fortunate to have had a couple of bumps to Business and it's a different experience altogether. Although my current flight/redemption booking hasn't proved to be successful. There was only availability for the LND Heathrow - HK leg but not the HK-Cebu, so I finally decided to redeem LDN-HK+the return sectors and purchase the J seat for HK-CEBU to avoid any dramas in HK... (the original plan was to redeem my 72,000 miles for the whole return trip on Premium Economy).

Lesson learned - reward tickets are not guaranteed - even for Silver MPC members who waitlisted 6 months prior to departure.

I think airlines can do a better job of avoiding these scenarios for passengers. Of course revenue is priority but the customer experience sets airlines apart.

For now - happy it's sorted. Thanks for checking the availabilities and tips guys.