I bought one in 2015 and have used it once or twice a year since. Whilst internally very nicely made it has several major functional faults,
1. It is difficult to find a suitable padlock. WHY IS ONE NOT BUILT IN.
2. The internal hanger is too narrow and too slippery so suits tend yo slide off.
2. The magnets holding the side and top handles together are no way near strong enough. Both sets are usually undone at the end of a trip.
3. The main handles seized extended on the last trip. Great force from my chauffeur required.

TIME TO THROW IT OUT.