FlyerTalk Forums - View Single Post - United has got to fix upgrading someone else's ticket
Old Jun 15, 2004 | 12:45 am
  #7  
LHR Tim
 
Join Date: Apr 2001
Location: London, UK
Programs: BA/BD Gold/IC A/*Wood Gold - Certified BodyCombat and BodyPump Instructor
Posts: 6,070
Ok, another, Amen
<rant>
It does gall me when everything is OK, but as stated above, the agent is just too d*amn lazy to scroll down and read comments that their collegues have put in the bloddy PNR.

I don't think we've done a trans-atlantic with out some sort of hiccup. Granted they generally get sorted out, but there's no stinking need. I call, double check everything is OK, but then they still mull over the reservation at the check-in desk, like they are some omnipotent diety disbeileves the work of others in the same company. And of course, the guilty party is me, who is obviously trying to pull a fast one on them

</rant>
OK, any UA lurkers care to comment?
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